Last updated: January 1, 2024
Privacy Statement - California
This PRIVACY NOTICE IS APPLICABLE TO CALIFORNIA RESIDENTS (“consumers” or “you”) ONLY and supplements the information in CareValidate’s CareGLP general Privacy Statement. We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”), the California Privacy Rights Act ("CPRA"), and other California privacy laws. Any terms defined in the CCPA or CPRA have the same meaning when used in this notice.
Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“Personal Information”).
We have collected the following categories of Personal Information from California consumers since January 1, 2024 on CareValidate’s CareGLP Platform:
- Category A. Identifiers. Examples: Account Name, Address, Beneficiary Name, Beneficiary Relationship, Client ID Number, Client Reference Number, Contract Number, Date of Birth, Date of Death, Driver’s License Number, Email Address, Emergency Contact Name, Emergency Contact Number, Employee Identification Number, Name, Passport Number, Phone Number, Policy Number, Policy Rating Information.
Collected: Yes
- Category B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
Collected: Yes
- Category C. Characteristics of protected classifications under California or federal law. Examples: Gender, Age, Citizenship Status, Disability, Marital Status.
Collected: Yes
- Category D. Commercial information. Examples: FEIN, HH Premium, Home Value, Income Line of Business, Lines of Insurance Purchased, Net worth, Payment Information, Pension Dollar Amounts, Personal Property Records, Policy Count by Product, Policy Number, Property Address, Property Ownership, Vehicle Information.
Collected: Yes
- Category E. Biometric information. Examples: Blood Sample, Health Information, Medical Conditions, Medical Information, Urine Sample, Vital Information.
Collected: Yes
- Category F. Internet or other similar network activity. Examples: Advertising Recall, App Usage, Browser Type, Chat Transcripts, Cookies, Device, Email Transcripts, HM Drive Usage, Interaction with Website, IP Address, Location, My Account Activity Log, Web Message Transcripts, Web Site Usage.
Collected: Yes
- Category G. Geolocation data. Examples: Direction of Travel, Latitude, Longitude, Rate of Acceleration, Rate of Speed, Survey Location.
Collected: No
- Category H. Sensory data. Examples: Audio Recordings of Historic Transfer Requests, Audio Recordings of Medical Interviews, Audio Recordings of Phone Calls.
Collected: Yes
- Category I. Professional or employment-related information. Examples: Annual Salary, Bank Account Information, Educator vs Non Educator, Employer Name, Employment Location, Employment Status, Hire Date, Household Income, Job Title, Length of Service, Number of years working in Education, Occupation, Occupation Code, Percentage of Increase, Resume, Tenure, Termination Date, Transfer Date, Work History.
Collected: Yes
- Category J. Non-public education information. Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
Collected: No
- Category K. Inferences drawn from other personal information. Examples: Paperless Preferences, Login Email, Security Preferences, Address Preferences, Consumer Preferences, Attitudes, Psychographic data, Survey Comments, Investment Strategy, E-delivery Preferences.
Collected: Yes
We obtain the categories of Personal Information listed above from the following categories of sources:
- Directly from our clients or their agents. For example, from documents that our clients provide to us related to the services for which they engage us.
- Indirectly from our clients or their agents. For example, through information we collect from our clients in the course of providing services to them and from activity on our website.
- From third parties that interact with us in connection with the services we perform.
Personal Information Does NOT Include
- Information lawfully made available from federal, state, or local government records (“Publicly Available Information”).
- De-identified or aggregate consumer information.
- Information excluded from the CCPA's scope, such as:
- Health or medical information covered by HIPAA and CMIA.
- Personal information covered by sector-specific privacy laws such as FRCA, GLBA, FIPA, and the Driver's Privacy Protection Act of 1994.
Sensitive Personal Information
Sensitive personal information means information that reveals:
- Your social security, driver’s license, or passport number.
- Your account log-in, financial account, debit card, or credit card number with security code or password.
- Your precise geolocation.
- Your racial or ethnic origin, religious or philosophical beliefs, or union membership.
- Contents of your mail, email, and text messages unless CareValidate is the intended recipient.
- Your genetic data.
Unless publicly available, sensitive personal information also includes:
- Processing of biometric information for unique identification.
- Personal information collected and analyzed concerning your health.
- Personal information collected and analyzed concerning your sex life or sexual orientation.
Use of Personal Information
We may use or disclose the Personal Information we collect for one or more business purposes:
- To fulfill or meet the reason for which the information is provided.
- To issue and service your policy and to offer you other insurance or financial products.
- To provide you with information, products, or services.
- To provide you with email alerts, event registrations and other notices.
- To carry out obligations and enforce rights under contracts with you.
- To improve our website and present its contents.
- For testing, research, analysis, and product development.
- To protect rights, property, or safety of us, our clients, or others.
- To respond to regulatory and law enforcement requests.
- To third-party service providers performing services on our behalf.
- To affiliates and subsidiaries.
- As otherwise required or permitted by law.
We will not collect additional categories of Personal Information or use it for materially different purposes without notice.
Sharing Personal Information
We may disclose your Personal Information to a third party for a business purpose.
In the preceding 12 months, we have disclosed the following categories of personal information to third parties for a business purpose: None.
We disclose Personal Information to:
- Our affiliates
- Service Providers and Vendors
- Third parties authorized by you
- Independent contractor insurance agents
- Other third parties as required or permitted by law
Selling Personal Information
We do not sell your personal information to anyone.
Your Rights and Choices
The CCPA provides California residents with specific rights regarding their Personal Information. This section describes your CCPA rights and how to exercise them.
Access to Specific Information and Data Portability Rights
You have the right to request details of our collection and use of your Personal Information collected on or after January 1, 2024.
- The categories of Personal Information we collected about you.
- The categories of sources for the Personal Information.
- Our business purpose for collecting or selling Personal Information.
- The categories of third parties we share Personal Information with.
- The specific pieces of Personal Information we collected about you (if requested).
If we sold or disclosed your Personal Information, we will provide separate lists identifying categories sold and disclosed for business purposes.
Correction Requests
You have the right to request corrections to your personal information.
Opting Out of Use and Disclosure of Sensitive Personal Information
You may request we limit the use of your Sensitive Personal Information, with certain exceptions.
Deletion Request Rights
You have the right to request deletion of your Personal Information from our records, with certain exceptions.
Exercising Your Rights
To exercise your rights, please submit a verifiable consumer request by:
Response Timing and Format
We aim to respond within 45 days. If more time is needed (up to 90 days), we will notify you in writing.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights.
Changes to Our Privacy Notice
We reserve the right to amend this Privacy Notice at any time. We will notify you of material changes via email or on our website.
Contact Information
If you have questions about this notice, please contact us at:
CareGLP is a patient management platform that works with independent physicians and practitioners who provide services utilizing the CareGLP Platform. CareGLP does not directly provide medical or pharmacy services, and payment does not guarantee the writing or dispensing of a prescription. Medical services are provided via independent providers and Usable Health, PC. The information provided on this website is for informational purposes and is not a substitute for professional medical advice, diagnosis, or treatment. If you have questions about your health, talk to your doctor. This site is an advertisement for services, not for any specific medication.
