Privacy Policy

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING OUR SERVICES OR WEBSITE.

IMPORTANT NOTE - Our Notice of Privacy Practices is a separate document that governs how protected health information ("PHI") about you may be used and disclosed in connection with the health care services in accordance with the Health Insurance Portability and Accountability Act (“HIPAA”).

I. Introduction

This Privacy Policy (the “Privacy Policy”) describes how CareValidate, Inc., through its product CareGLP, collects and uses Personal Data about you through the use of our Website, and through email, text, and other electronic communications between you and CareGLP. The terms “we”, “us”, “our” and “CareGLP” refer to CareGLP, owned by CareValidate Inc., a Delaware corporation located at 4575 Webb Bridge Rd, Alpharetta, GA 30005, United States.

CareGLP respects your privacy, and we are committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we and our affiliates, including certain affiliated professional entities (collectively, “CareValidate”, “we”, “our”, or “us”) may collect from you or that you may provide when you use CareGLP through CareValidate’s website (“website” or the “Platform”).

This Privacy Policy also describes our practices for collecting, using, maintaining, protecting, and disclosing that information. Use of the Platform is governed by this Privacy Policy and our Terms of Service. This Privacy Policy is incorporated into our Terms of Service. All capitalized terms used in this Privacy Policy, but not defined herein, have the meanings assigned to them in the Terms of Service. By accessing or using the Platform, you acknowledge that you have read, understood and agreed to be legally bound by and comply with this Privacy Policy and our Terms of Service. If any term in this Privacy Policy is unacceptable to you, please do not use the Platform or provide any Personal Information. This Privacy Policy may change from time to time and your use of the Platform after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

This Privacy Policy does not apply to information collected by any third-party, including through any application or content (including advertising) that may link to, be embedded on, or otherwise accessible from or on the Platform. Also, you may be subject to different privacy policies or terms of service for other websites or applications.

CareGLP is committed to protecting your privacy. We provide this Privacy Policy to explain the type of information we collect and to inform you of the specific practices and guidelines that protect the security and confidentiality of personal information.

II. Information We Collect About You and How It’s Collected

Information About You and Your Health Care Treatment and Payment

We collect several types of information from and about users of our Platform, including:

• Information by which you may be personally identified, such as name, mailing address, email address, telephone number and account information, postal address, gender, occupation, billing and collection information, information related to your eligibility, or any other information collected on the Platform that is defined as personally identifiable information under applicable law (“Personal Information”).
• Health-related information, such as clinical history and condition, and any other information exchanged in emails, texts, chats or calls between you and CareGLP.
• Information about your Internet connection, the equipment you use to access our Platform, and usage details.
• Information about you, such as whether you are a current user, your product interests, location or demographics, or information related to your inquiry or request.
• Any other information we specifically request.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the Platform (e.g., usage details, IP address, and information collected through cookies, web beacons, and other tracking technologies).
• From third parties with whom we work to provide you services, such as physicians, medical professionals, and pharmacies.

Information You Give to Us

The information we collect on or through our Platform may include:

• Information that you provide on our Platform, including information provided when you sign in or register for an account or services provided by one of our affiliates, or through communications with you through the Platform or as a result of any healthcare services.
• Information to process or respond to your inquiries related to requests for treatment, payment, customer service; and when you provide feedback on our Platform, including payment processing information that includes billing information, such as name, address, email address, and payment card information.
• Records and copies of your correspondence (including email addresses) if you contact us.
• Information that you provide for display or posting on the Platform, including social media and testimonials.
• Your search queries on the Platform.

As with many other websites and applications, we may use automatic data tracking technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Platform, including traffic data, location data, logs, language, date and time of access, frequency, and other communication data and the resources that you access and use on the Platform.
• Information about your computer and Internet connection, including your IP address, operating system, host domain, and browser type.
• Details of referring websites (URL).

We may also collect data by using pixel tags, web beacons, clear GIFs or similar means (“pixel tags”) that allow us to know when you visit our Platform.

We use cookies and similar technologies to:

• Estimate how individuals access and use our Platform.
• Store information about your preferences.
• Speed up your searches.
• Recognize you when you return to our Platform.

Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the Platform. Visitors also can utilize the Global Privacy Control (“GPC”) add-on or browser preference, which signals that you do not want personal information collected by websites you visit. Our Sites are designed to respond to GPC signals.

Third-Party Tools

• We use Intuit Quickbooks and Stripe as our payment processors. Cookies may be stored on your browser for fraud prevention. More information:
  • QuickBooks Privacy Policy
  • Stripe Privacy Policy
• We use other third-party tools to track website performance, errors, and technical details to improve our Platform and Services.

Information We Receive From Other Sources

This is information we receive about you if you use any other websites we operate or other services we provide, or from third parties with whom we work.

III. How We Use Your Information

We may use your information to:

• Complete transactions you request, such as registration or payments.
• Provide treatment, payment, or healthcare operations.
• Communicate with you about our healthcare services, products, and information.
• Administer your account, process payments, fulfill orders.
• Operate and improve the Platform.
• Respond to your inquiries and provide requested information.
• Create de-identified data for statistical purposes.
• Measure effectiveness of communications and deliver relevant content.
• Enhance safety, security, and fraud prevention.
• Design and develop our products and services.
• Notify you about changes to our services or Platform.
• Comply with legal obligations.

IV. Disclosure of Your Information

We may disclose your Personal Information:

• For treatment, payment, or healthcare operations purposes.
• To service providers assisting us in operating and maintaining our Platform.
• To medical providers providing services to you.
• To our affiliates and employees.
• To third-party credit card processors via encrypted connections.
• To comply with legal obligations.
• To entities assisting with marketing and advertising.
• For any purpose disclosed when you provide information or with your consent.
• With respect to de-identified information, for any purpose without restriction.
• In the event of a merger, acquisition, or sale.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

V. Options About How We Use And Disclose Your Information

• You can set your browser to refuse cookies. Note that some parts of our Platform may not function properly if you do so.
• We do not currently respond to “Do Not Track” signals.

VI. Data Security

We have implemented measures designed to reasonably secure your Personal Information from accidental loss and unauthorized access. However, transmission of information via the Internet is not completely secure.

When using our Platform, there is a risk that your PHI may be stored unencrypted on your mobile device.

VII. Third-Party Platforms

Our Platform may contain links to other websites outside of our control. Please be aware that this Privacy Policy does not apply to third-party websites. We encourage you to read the privacy statements and terms of service of linked or referenced websites you enter.

VIII. No Services To Persons Under The Age of 18

CareGLP does not knowingly provide services to minors under 18.

IX. California Resident Privacy Rights

If you are a California resident, the California Consumer Privacy Act (“CCPA”) provides additional rights regarding your Personal Information.

For Personal Information covered by the CCPA, your rights include:

• Right to Know – Know what Personal Information we collect, use, and disclose.
• Right to Deletion – Request deletion of Personal Information, subject to exceptions.
• Right to Opt-out of Sale – Opt out of the sale of your Personal Information.
• Right to Non-Discrimination – We will not discriminate against you for exercising your rights.

To exercise your rights, you can fill out a request form or send your request to [email protected]. You may also designate an authorized agent to make a request on your behalf.

To opt-out of cookie-based sales, you can visit the CCPA Do Not Sell My Personal Information link on our website and modify your cookie settings.

X. Revisions to Our Privacy Policy

We reserve the right to change this Privacy Policy at any time. It is our policy to post any changes on this page. Your continued use of our Platform after changes means you accept those changes.

XI. Contact Information

If you have questions about this Privacy Policy, please contact us at:

CareValidate, Inc.
4575 Webb Bridge Road
Suite 4345
Alpharetta, GA 30005
[email protected]