Privacy Practices

Last updated: January 1, 2024

NOTICE OF PRIVACY PRACTICES

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

I. Who We Are

This Notice of Privacy Practices (“Notice”) describes the privacy practices of CareGLP owned by CareValidate, Inc. and its affiliates, including certain affiliated professional entities, their physicians, health care practitioners, and other personnel (“we” or “us”).

II. Our Privacy Obligations

We are required by law to maintain the privacy of your health information (“Protected Health Information” or “PHI”) and to provide you with this Notice of our legal duties and privacy practices with respect to your PHI. We are also obligated to notify you following a Breach of unsecured PHI. When we use or disclose your PHI, we are required to abide by the terms of this Notice (or other notice in effect at the time of the use or disclosure).

III. Permissible Uses and Disclosures Without Your Written Authorization

In certain situations, which we describe in Section IV below, we must obtain your written authorization in order to use and/or disclose your PHI. We do not need any type of authorization, however, for the following uses and disclosures:

A. Uses and Disclosures For Treatment, Payment and Health Care Operations

We may use and disclose PHI, but not your “Highly Confidential Information” (defined in Section IV.B below), in order to treat you, obtain payment for services provided to you, and conduct our “Healthcare Operations.”

• Treatment: We may use and disclose your PHI to provide treatment, for example, to diagnose and treat your injury or illness. We may also disclose PHI to other health care providers involved in your treatment.
• Payment: We may use and disclose your PHI to obtain payment for services that we provide to you.
• Healthcare Operations: We may use and disclose your PHI for internal administration, planning, and various activities that improve the quality and cost effectiveness of the care that we deliver to you.

B. Disclosure to Relatives, Close Friends and Other Caregivers

We may use or disclose your PHI to a family member, close personal friend, or other person involved in your care under certain circumstances as permitted by law.

C. Public Health Activities

We may disclose your PHI for public health activities including reporting disease, injury, or certain other health events.

D. Victims of Abuse, Neglect or Domestic Violence

If we reasonably believe you are a victim of abuse, neglect, or domestic violence, we may disclose your PHI as required or permitted by law.

E. Health Oversight Activities

We may disclose your PHI to health oversight agencies for activities authorized by law.

F. Judicial and Administrative Proceedings

We may disclose your PHI in response to a court or administrative order or other lawful process.

G. Law Enforcement Officers

We may disclose your PHI to law enforcement officials under certain circumstances.

H. Decedents

We may disclose PHI to a coroner, medical examiner, or funeral director as authorized by law.

I. Research

We may use or disclose your PHI for research if approved by an Institutional Review Board or Privacy Board.

J. Health or Safety

We may use or disclose your PHI to prevent or lessen a serious and imminent threat to health or safety.

K. Specialized Government Functions

We may use and disclose your PHI to units of the government with special functions, like military or national security.

L. Workers’ Compensation

We may disclose your PHI to comply with laws related to workers’ compensation.

M. As Required By Law

We may use and disclose your PHI as required by other laws not already described above.

IV. Uses and Disclosures Requiring Your Written Authorization

A. Use or Disclosure with Your Authorization

Other uses and disclosures of PHI not described in this Notice will be made only with your written authorization.

B. Uses and Disclosures of Your Highly Confidential Information

Federal and state laws require special protections for certain types of Highly Confidential Information, such as mental health, substance use treatment, HIV/AIDS, genetic testing, etc. We must have your written authorization to disclose such information unless otherwise permitted by law.

C. Revocation of Your Authorization

You may withdraw your authorization at any time by sending a written request to the Privacy Officer.

V. Your Rights Regarding Your Protected Health Information

A. For Further Information and Complaints

If you have questions about your privacy rights or wish to file a complaint, you may contact:

You may also file a complaint with the Office for Civil Rights of the U.S. Department of Health and Human Services.

B. Right to Request Additional Restrictions

You have the right to request additional restrictions on uses and disclosures of your PHI.

C. Right to Receive Confidential Communications

You may request to receive communications by alternative means or at alternative locations.

D. Right to Inspect and Copy Your Health Information

You may request access to your records. Fees may apply for copies. To request access, contact [email protected].

E. Right to Request to Amend Your Records

You may request amendments to your PHI if you believe it is incorrect or incomplete.

F. Right to Receive An Accounting of Disclosures

You may request an accounting of certain disclosures of your PHI. Fees may apply for multiple requests within a year.

G. Right to Receive A Copy of this Notice

You may request a copy of this Notice at any time.

VI. Effective Date and Duration of This Notice

A. Effective Date

This Notice is effective on January 1, 2024.

B. Right to Change Terms of this Notice

We may change this Notice and make the new terms effective for all PHI maintained, including prior information. Updated notices will be available on our website or upon request.

VII. Privacy Officer

Data Protection Officer Contact Information